“The inside of the lodge was very clean and well presented but the outside was disappointing.”
The decking was covered in leaves, bird poo and was thick with spiders webs. I used the outside brush to clean this up myself and the hose to clean off the bird poo on the steps to the hottub. The outside furniture was also very dirty. I understand leaves will fall and birds will poo but it was clear this was old bird poo and the decking hadn’t been cleaned for a while. I don’t feel for the cost of the lodge that I should have to do so much cleaning myself in order to use the outside space ...
The decking was covered in leaves, bird poo and was thick with spiders webs. I used the outside brush to clean this up myself and the hose to clean off the bird poo on the steps to the hottub. The outside furniture was also very dirty. I understand leaves will fall and birds will poo but it was clear this was old bird poo and the decking hadn’t been cleaned for a while. I don’t feel for the cost of the lodge that I should have to do so much cleaning myself in order to use the outside space. The instructions to get to the lodge were not very clear and perhaps the “main clubhouse” could just be called the bar/restaurant and it should be emphasised there are 3 roads at the main entrance and the correct one is the far right. We followed the first right with signs for “L” and got lost. The lodge is quite close to the pub and playground but this didn’t cause much noise at night and the close proximity to the lake is also advantageous.
Thank you for your feedback, we are sorry to hear of the issues you encountered on your arrival with the outside area. We have passed this across to the owner who has extended his apologies. The name of the clubhouse is outside of our control as the onsite facilities are run and owned by Parkdean Resorts. That said, we do hope you enjoyed what Acorn Bank had to offer and managed to explore the Lakes during your stay. Property Owner
