Spiral Steps

Sleeps 4
Bedrooms 2
Bathrooms 2
Pets Yes
View on map

Features

Hot tub
Off road parking
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

16 Customer Review(s)

Ms Gallacher
October 2021

“The lodge was excellent.”

Well appointed with a very good hot tub. The shoreline of Windermere is less that 1 minutes walk away. We had a very comfortable stay and would return to this lodge. it was one of the nicest lodges we have used in our many visits to White Cross Bay ...

Well appointed with a very good hot tub. The shoreline of Windermere is less that 1 minutes walk away. We had a very comfortable stay and would return to this lodge. it was one of the nicest lodges we have used in our many visits to White Cross Bay. In previous years Lake District Lodge Holidays were an excellent provider. Now they have been bought over by Sykes, we have noticed a decline in the quality of service. It is difficult to contact Sykes if there are issues. On arrival we found that we had no heating or hot water. It was impossible to contact Sykes. The helpful site workers at Parkdean (thank you Sophie) tried on our behalf but also could not get through. Parkdean then contacted the lodge owners directly on our behalf and from there the owners facilitated a prompt response to our problem. The issue was resolved after a 24 hour wait which would have been longer without the assistance of Parkdean, who were not obligated to help us. The would make us wary of returning to White Cross Bay which disappoints us as we love coming to the lakes. Also, wifi is very poor across White Cross Bay unless the lodge has dedicated wifi. We could barely get a signal throughout our weeks stay unless we walked to the restaurant.

- Ms Gallacher, October 2021

Thank you for your valued feedback. We are pleased to note that you enjoyed your stay in the Lakes. We are sorry to learn that you had difficulties contacting our 24 hour service team regards your heating. We are pleased that this did get resolved in a timely manner and you were able to enjoy the rest of your stay. Regarding the wifi, this is provided by the park and outside of our control. We are sorry it impacted your stay and we apologies for any inconvenience caused. We hope that in future we can welcome you back to the Lakes. Property Owner
Mrs Pearson September 2021

“The lodge was in a great location and very nice except for the ensuite which we didnt use because it wasnt nice.”

- Mrs Pearson, September 2021

Thank you for your feedback, we are pleased to hear you enjoyed your stay. Noting your comments regarding the en-suite, we can confirm the owners are carrying out a refurb to the en-suite shortly. We do hope you will return. Property Owner
Mrs Smith August 2021

“Lovely lodge.”

Great location on the park. Really clean. Love the roof terrace!!

- Mrs Smith, August 2021

Thank you for the great comments, Mrs Smith. We agree, Spiral Steps is a lovely lodge and the perfect location for a break in the Lakes. We are so pleased you enjoyed your stay and we hope to welcome you again soon. Property Owner
Miss Newby August 2021

“Firstly I would like to say that I couldn’t fault the maintenance service gentlemen who came to fix the broken curtain pole, kitchen light and the hot tub but on a whole this stay was really very disappointing.”

We stayed in a different cabin back in December, booked through Lake District lodge holidays at White Cross Bay so when looking for a summer break I didn’t hesitate to book again through them. This lodge was dated, the cleanliness was severely low considering we are still fighting a global pandemic, I really thought it would be spotless but it sadly wasn’t, even my children noticed how dirty and grubby it was and they are 6 and 9. The cabin also smelt like wet dog and the bathrooms smelt constantly. The facilities in the lodge were also nowhere near as good as the last, and it was just little things like plastic glasses for when eating and drinking outside. I normally feel gutted when a holiday comes to an end but this time I couldn’t wait to get home and this was also echoed by my children. It was just such a shame after how good our visit had been in December.

- Miss Newby, August 2021

We are sorry to hear that on this occasion you did not enjoy your stay. As we were not made aware of any cleaning issues whilst you were here we can only say we are sorry. Had you brought your concerns to our attention at the same time of reporting the maintenance issues we would have arranged for these to be put right at the same time. Thank you for now bringing these matters to our attention and we shall certainly pass these on to the cleaning company responsible. On a more positive note we hope that you otherwise enjoyed your stay in the lakes, a beautiful part of the world. Thank you for the review and we hope we welcome you again in the future. Property Owner
Mrs Jackson July 2021

“The lodge was comfortable enough and clean.”

The en-suite needs upgrading and the floor in the en-suite is in dire need of replacement. The lodge is close to lake but wasn’t keen on the position of it , very overlooked from all angles, especially on the decking and hot tub area. The hot tub it’s self was probably the best we’ve used on the park.

- Mrs Jackson, July 2021

Thank you for your feedback, we are pleased to hear you enjoyed the hot tub during your stay. Regarding the en-suite, this is due to be replaced during the quieter months, please accept our apologies for the inconvenience. We are sorry to hear you didn't enjoy the location of Spiral Steps, this location has always been very popular and with the balcony above the lodge, the views are lovely! Maybe this long was not the one for you but we do hope you will return and visit another lodge on our portfolio. Property Owner
Miss Moorhead May 2021

“It was lovely stay and really good location for walking into windemere.”

The only bad thing was the cleanliness and the lodge wasn’t as modern as we would have expected. The en-suite was uncomfortable but apart from that our stay was lovely.

- Miss Moorhead, May 2021
Mrs Atkinson May 2021

“Fab cosy, comfortable lodge with everything you need great hot tub and outside spaces and balcony, enjoyed an early morning cuppa with beautiful views of the mountains in the distance .”

. park facilities are excellent lovely pub grub and friendly staff .. loved our break, thank you

- Mrs Atkinson, May 2021
Mrs Hill April 2021

“The lodge was lovely clean & very comfortable.”

However the hoover in the lodge did not pick up anything so could not Hoover iv the lodge all week. Also was advertised as having WiFi but did not specify this was the parks free WiFi which was sporadic at best.

- Mrs Hill, April 2021
Ms Helen Pickles Sep 2020

“Generally the visit was a pleasant experience.”

The lodge was good, clean and had all that you would expect.The hot tub was well maintained( twice a day). Very disappointed with the fact when we bought drinks on the app as opposed to the bar direct there was a What did you enjoy most about your stay? Hot tub What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The Windermere boat trip

- Ms Helen Pickles, Sep 2020
Mrs Nicola Beavers Aug 2020

“Had a lovely stay at Spiral Steps.”

Close to water so easy to get to. Accommodation has quality furnishings and everything needed. What did you enjoy most about your stay? Huge hot tub fan! Located perfectly for our dog walks and access to the Lake. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? Nice lunch out in Grasmere.

- Mrs Nicola Beavers, Aug 2020
Mrs Zoe Brown Jul 2020

“Nice modern fittings.”

Excellent utensil facilities Great shower (we didn't use the en suite) didn't need to Lovely roof terrace especially on a morning Beds comfy We are regular visitors to white cross bay and have stayed in many lodges and caravans, this could be the favourite so far Just the decking was rotten in places What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? .

- Mrs Zoe Brown, Jul 2020
Ms Pauline Penman Jul 2020

“A great lodge in a really beautiful location.”

The balcony area and hot tub were a fantastic addition and really made the holiday that extra bit special. What did you enjoy most about your stay? The location and the hot tub. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A boat trip on Coniston Lake was very atmospheric.

- Ms Pauline Penman, Jul 2020
Miss Hayley Harling Mar 2020

“Lovely comfortable cabin!”

All we needed as a family to stay happy and content. Kids especially loved the cabin and the seating area on the roof. Although it rained heavily (which couldn What did you enjoy most about your stay? Relaxed environment What one experience (e.g attraction, walk, day out) would you recommend for our future guests? For younger children the Chocolate factory.

- Miss Hayley Harling, Mar 2020
Mrs Samantha Smith Jan 2020

“A nice lodge in a good location in the park.”

The hot tub is fantastic - really clean and a perfect temperature. The roof terrace gives some great views of the lake. The lodge did smell ever so slightly of dog when we first arrived. However the lodge is well equipped and there is lots of cupboard space in the kitchen. What did you enjoy most about your stay? Hot tub and roof terrace What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A walk up Brant Fell in Bowness

- Mrs Samantha Smith, Jan 2020
Mrs Karen Ewart Sep 2019

“We absolutely loved our stay at at spiral steps .”

The lodge was very different to lodges I have stayed in , the spiral steps are a great feature to the lodge , we had beautiful weather so we actually used the spiral steps to the little area which was a proper sun trap , the lodge was really big and the bath was a added bonus too . Totally going to book again for next year as we loved it .. What did you enjoy most about your stay? Everything What one experience (e.g attraction, walk, day out) would you recommend for our future guests? A perfect location

- Mrs Karen Ewart, Sep 2019
Mr Paul Green Jul 2019

“I know this is a dog friendly lodge We had to get a good air freshener to mask the smell of dogs Decking and outside furniture needed to be cleaned The lodge was well equipped with all that you would need The hot tub was very enjoyable after a long day walking around the area I would recommend this lodge if you was taking dogs with you What did you enjoy most about your stay?”

Looking and walking around the area What one experience (e.g attraction, walk, day out) would you recommend for our future guests? The village of grassmere

- Mr Paul Green, Jul 2019
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The property

Welcome to Spiral Steps, a 2 bedroom lodge with hot tub and roof top balcony Spiral Steps is a well maintained, comfortable and compact lodge with its own private outside hot tub. It’s situated in the Thirlmere area of White Cross Bay, just a short walk from the lake and marina. It is ideal for couples and will sleep up to 4 guests. The lodge boasts a unique rooftop balcony accessed by a spiral staircase. From the balcony enjoy far reaching views towards the lake and mountains - a perfect place to enjoy a summer sunset. Accommodation Details Living area: - Wall mounted flat screen TV and electric fire - Comfortable 3 seater fabric sofa and 2 matching armchairs - Built in surround sound system - Sliding patio doors to the outside deck Dining and kitchen area: - Semi separated from living area - Dining table with 4 chairs - Sliding patio doors which open out to the deck - Well equipped fitted kitchen - appliances include a gas hob, electric oven, full size fridge/freezer, microwave, kettle and toaster - Cutlery and crockery plus storage space Master bedroom: - Double bed - Furniture includes a fitted wardrobe, above bed storage, small dressing table and bedside drawers - Wall mounted TV - En suite with thermostatic shower, toilet and hand basin Second bedroom: - Twin beds (narrow width) - Fitted wardrobe and above bed storage - Wall mounted TV with DVD player Family shower room: - Family shower room off the hallway with large walk-in shower, hand basin and toilet Other information: - Full central heating and double glazing ensuring a comfortable stay all year round

Summary

Two Bedrooms: 1 x double, 1 x narrow twin, both with storage, family shower room with shower, WC, basin
Cosy living area, seperate dining/kitchen area, patio doors leading out onto deck with hot tub and outside furniture
A barbecue slab is provided, please bring your own disposable BBQ and dispose of responsibly.
Full gas central heating
Gas hob and electric oven, fridge/freezer, microwave, electric fire, TV/DVD player
TV in master bedroom, TV/DVD player in second bedroom
Hot Tub - to be used between 10am and 10pm only
Fuel and power inc. in rent
Bed linen and towels inc. in rent (please bring any leisure towels)
Parking for two cars
Wifi provided by White Cross Bay
Sorry no smoking
Two dogs welcome, pub and shop onsite 500 yards, village pub and shop two miles
Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park
If you encounter any issues with the WiFi, please contact Limefitt Park reception
Note: For use of the onsite facilities, a complex pass is required, these can be purchased from reception.

Note: This property has a Good Housekeeping bond of £100.

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About the location

WINDERMERE

Ambleside 5 miles; Kendal 8.7 miles.

The twin towns of Bowness and Windermere are both vibrant, fun-filled places set within the splendid scenery of the Lake District. Both towns provide a range of amenities, shops and restaurants to suit all tastes whilst Ambleside offers the additional attraction of a boat ride to Bowness, the Lakeside Aquarium and Beatrix Potter's 'Hill Top House' at Sawrey. Grizedale Forest Park is within easy driving distance and is home to a range of activities including many good walks, mountain biking and the 'Go Ape' adventure park. The region also boasts many National Trust properties as well as a variety of water sports for those who prefer a more adrenaline-fuelled trip. Children will enjoy a trip to the 'World of Beatrix Potter' in Bowness whilst the villages of Grasmere, Coniston Water, Kendal, Keswick and the Lakeland Mountains are all within easy reach.

Spiral Steps is accessed by 3 steps. The lodge is then all on the same ground floor level. There is a steep spiral staircase to access the rooftop balcony, these may be unsuitable for children or for anyone with mobility issues, caution is advised.

Spiral Steps does not allow dogs.

There is insufficient space to fit a travel cot in any of the bedrooms and would have to be placed in the living room area. Please bring your own travel cot and highchair as these are not provided.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, gym, entertainment and access to bar and restaurant. The prices are subject to change by park management.

Complimentary WiFi is provided by the park and subject to fair usage guidelines, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact Limefitt Park reception.

There is a Good Housekeeping Bond of £100 for this property.

Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.

Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub.

This property offers the following short breaks:

Off-season
Christmas

Thirlmere 21, White Cross Bay near Windermere, Cumbria & The Lake District (Ref. 1068856)

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Features

Reviews & Ratings

“The lodge was excellent.”

“The lodge was in a great location and very nice except for the ensuite which we didnt use because it wasnt nice.”

“Lovely lodge.”

“Firstly I would like to say that I couldn’t fault the maintenance service gentlemen who came to fix the broken curtain pole, kitchen light and the hot tub but on a whole this stay was really very disappointing.”

“The lodge was comfortable enough and clean.”

“It was lovely stay and really good location for walking into windemere.”

“Fab cosy, comfortable lodge with everything you need great hot tub and outside spaces and balcony, enjoyed an early morning cuppa with beautiful views of the mountains in the distance .”

“The lodge was lovely clean & very comfortable.”

“Generally the visit was a pleasant experience.”

“Had a lovely stay at Spiral Steps.”

“Nice modern fittings.”

“A great lodge in a really beautiful location.”

“Lovely comfortable cabin!”

“A nice lodge in a good location in the park.”

“We absolutely loved our stay at at spiral steps .”

The property

Summary

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About the location

WINDERMERE