Frequently Asked Questions
- How do we book?
- What deposit is required?
- When do we pay the balance?
- How do we pay for the deposit/balance?
- What happens if we cancel?
- Do you charge a security/damage deposit?
- Can a stag/hen party or single sex group stay?
- What does the price include?
- Can we make a last minute booking?
- Do you have any special offers?
- Can we pay by instalments?
Arriving and Departing
- What is your arrival day?
- At what times can we arrive and depart?
- Can we arrive early or depart later?
- Are the holiday lodges and log cabins open throughout the year?
- Do I need to bring bed linen or towels?
- What else do you provide?
- Is food provided?
- Are there Barbecue facilities?
- Can we arrange for a supermarket delivery?
- Do you accept pets?
- Where are the lodges located?
- How do we get into the lodges?
- How much do we have to pay for utilities?
- Is smoking permitted?
- Is there wi-fi or an internet connection available?
- Are the lodges suitable for people with restricted mobility/disabilities/the elderly?
Lodges with Hot Tubs
- How are your hot tubs maintained?
- Will the hot tub be available as soon as we arrive?
- Are there instructions/safety instructions provided?
- Do you provide towels to use with the hot tub?
- What is at Limefitt Park/Where is Limefitt Park?
- What is at White Cross Bay/Where is White Cross Bay?
- What is at Fallbarrow Park/Where is Fallbarrow Park?
Things to do
- Are there any leisure facilities?
- We are visiting the Lake District for the first time can you recommend things to do?