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Serenity Woodland

Deer Park 23, White Cross Bay, Windermere, Cumbria & The Lake District (Ref. 1125395)

4.7★

Lake District Lodge Holidays rating

  • 6 Guests

  • 3 Bedrooms

  • 2 Bathrooms

  • Pets Yes

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Features

  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance

* Based on a combined average customer score

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15 Customer Review(s)

  • Dean

    “Generally speaking our stay was very nice.”

    The lodge was lovely, clean and comfortable. The fireplace was really nice to have. The camp was quiet enough most nights. The location was great being so close to Windermere. The forest surroundings and lake front were nice to be right next to during the day. A welcome booklet would have been nice so we could familiarise ourselves with what's available in the lodge and in the park. The supplied kitchen cooking equipment could do with an update. The trees surrounding the lodge are quite loud ...

    The lodge was lovely, clean and comfortable. The fireplace was really nice to have. The camp was quiet enough most nights. The location was great being so close to Windermere. The forest surroundings and lake front were nice to be right next to during the day. A welcome booklet would have been nice so we could familiarise ourselves with what's available in the lodge and in the park. The supplied kitchen cooking equipment could do with an update. The trees surrounding the lodge are quite loud with owls and other birds scrapping at night. If it rains or the wind blows you'll find the roof of the lodge quite thin and noisy as we did. The dog smell in the living area was a little bit of a let down but to be fair I booked a lodge that is pet friendly so I wasn't surprised by it. What I was surprised by is a dirty sock, used lighter and various other bits of trash hiding between the couch cushions and underneath. I'd suggest just asking the cleaners to pull it out once in a while to tidy up. The park's bar, restaurant and swimming facilities were probably the biggest let down. Not enough staff, poor quality food, lots of insects stuck inside the restaurant and the pool. The arcade and shop were ok. Another thing I suppose not the fault of the lodge or the park but something to be aware of is that the local taxis appear really understaffed. Especially on Sunday. So I wouldn't plan to rely on them.

    - Dean, September 2024

    Thank you for taking the time to leave your feedback. We are pleased to see that you had an enjoyable stay. We take all comments and suggestions on board, and they will be passed on to the relevant teams.. Parkdean are a seperate company to us here at Lake District Lodge Holidays, but again, we take all comments on board. The Lake District Lodge Holidays Owner Relations Team Property Owner

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Summary

  • Single-storey
  • Three bedrooms: 1 x double with Smart TV and en-suite walk-in shower, basin, heated towel rail and WC, 2 x twin
  • Shower room with walk-in shower, basin, heated towel rail and WC
  • Open-plan living space with kitchen, dining area and sitting area with electric fire and sofa bed
  • Central heating
  • Gas oven and hob, microwave, fridge/freezer, washer/dryer and dishwasher
  • 2 x Smart TVs and WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Private parking for 1 car
  • Wrap-around decking with picnic table
  • Two well-behaved dog welcome
  • Sorry, no smoking
  • On-site shop and pub 0.1 miles and Lake Windermere 0.1 miles
  • Note: The sofa bed in the sitting room sleeps an additional two guests
  • Note: There is a dog shower available on the wrap-around decking
  • Note: There are five steps up to the lodge, please take care
  • Note: Check-in 4pm and check-out 10am
  • Note: On-site facilities include bar, restaurant, adventure playground, multi-sports court, amusement arcade, indoor pool and sauna and steam room
  • Access to the local leisure facilities is complimentary and can be withdrawn at any time without financial penalty, we as the letting agent or the property owner cannot be held responsible for this provision in service, as it’s subject to third-party provider located off site.

The property

Troutbeck Bridge, Cumbria is home to the ever-popular White Cross Bay Holiday Park, where you'll find number Serenity Woodland. With fabulous on-site amenities such as an indoor pool, amusement arcade, multi-sports court, and adventure playground make this dog-friendly Cumbrian lodge an excellent choice for families and groups of friends looking to experience the area's many attractions. Step inside your new home and relax in the open-plan living area, complete with an electric fireplace to keep your feet toasty and a Smart TV to keep you entertained. Later, enter the kitchen and help whip up a delicious meal for everyone to enjoy at the dining table; if the weather is nice, step outside to the private deck for some alfresco dining. After a day of exploring, freshen up in the sleek shower room and retire to the double or twin bedroom for the night. If you can pull yourself away from this breath-taking location, head to nearby Lake Windermere for a relaxing boat ride—a fantastic way to take in the stunning lake scenery. The more daring among you can even try your hand at kayaking or paddle boarding. The picturesque Holehird Gardens, the National Trust site of Townend where you can immerse yourself in 400 years of history, and the World of Beatrix Potter, where kids can meet their favourite characters, are just a few of the many attractions in Windermere, a famous lakeside town. Enthusiastic hikers will love the National Park's many trails; visit Orrest Head Viewpoint for breath-taking panoramas of the surrounding area, Wansfell, and Fairfield to name a few. Make cherished memories at Serenity Woodland!

Note: This property has a Good Housekeeping bond of £100.

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About the location

WHITE CROSS BAY

Troutbeck Bridge 0.8 miles; Windermere 2 miles; Bowness 3 miles; Ambleside 3 miles.

White Cross Bay holiday park nestles on the shores of Lake Windermere, midway between Windermere and Ambleside, in the Lake District National Park. Consisting of many lodges, it offers a restaurant, pub, shop, entertainment room, amusement arcade, indoor swimming pool with Jacuzzi, sauna and steam room, gym, children's staffed activity centre, marina and outdoor play areas. Lake Windermere, the largest and most popular in the area, boasts a wide range of lakeside activities from walking and cycling to rowing, horse riding, taking a trip on the steam railway, plus lake cruises from Bowness to the pretty village of Ambleside and down to Lakeside, which has a celebrated aquarium. Children will also enjoy The World of Beatrix Potter in Bowness-on-Windermere, where technology brings her characters to life, and Brockhole Lake District Visitor Centre, with its Treetop Trek aerial adventure is a short walk away from the site. With destinations including Coniston Water, Kendal, Keswick and the Lakeland Mountains all within easy reach, this location is perfect for a Lake District holiday at any time of the year.

A travel cot and highchair are provided in the lodge.

White Cross Bay has its own onsite facilities. You will need to purchase a complex pass from reception which includes the use of the pool, entertainment and access to bar and restaurant. The prices are subject to change by park management.


Please note that the charging of electric vehicles is not permitted at this lodge.
The nearest charging point can be found at Booths Supermarket in Windermere.


Complimentary WiFi is provided by the park and subject to fair usage guidelines, Please use "Parkdean Customer" to connect, no password required, Quality and reliability of connection will vary based on the number of people using it, prevailing weather conditions and therefore may be limited or slower than you are used to, WiFi is for personal use only and is not intended for high data usage, gaming and/or use for business purposes, This is only suitable for page browsing and sending emails, Bookings cannot be accepted if they are solely reliant on the provision of uninterrupted and unlimited Wi-Fi, We are not held responsible or liable for the WiFi on the park. If you encounter any issues with the WiFi, please contact White Cross Bay reception.

PLEASE NOTE: All Maintenance/housekeeping issues should be reported directly to Lake District Lodge Holidays, as the first point of call. PLEASE DO NOT CALL THE OWNER.


Park Rules and Operations – White Cross Bay

All holiday parks are owned and managed by a separate company to ourselves. Lake District Lodge Holidays has no association with the owners of these parks or responsibility for the provision of services they offer. At certain times of year, there maybe a reduction in those services, which is outside of our control.

Commercial vehicles, caravans, camper vans, Hen or Stag parties are not permitted onsite. Dogs must be kept on leads at all times and are not be left alone in the lodges at any point during your stay.

You will be staying on an operational holiday park, which means work may be undertaken from time to time by the park owners during your stay. Although Lake District Lodge Holidays will always try to inform guests in advance if something may impact on a stay and if we have prior knowledge. We cannot be held responsible or accept any liability for park operations of which are outside of our control and which we have no knowledge of.

Any issues relating to a stay at a privately owned lodge should be reported back through Lake District Lodge Holidays as the park are not responsible for managing the lodge or booking for private sublet guests during their stay.


Hot Tubs

For the comfort of other holidays guests we request that noise is kept to a minimum. Usage of the hot tub is between 10am and 10pm only. If you are found to breach these timings then you may be asked to vacate the park with no call for a refund.

All hot tubs are maintained to strict industry standards and HSE guidelines by separate qualified independent contractors on behalf of the property owners. This includes changing the water between guest stays and checking the water condition on a regular basis.

Whilst every effort is made to have a hot tub ready for immediate use by the arrival time stated, this may not always be possible. In such cases the hot tub will usually be ready to use later that day unless otherwise advised. In such cases no compensation or refund is payable unless the hot tub is faulty.

Information about using a hot tub safely is provided at all lodges with a hot tub and on a prominent notice near the tub. All hot tub users should wear an appropriate bathing suit. Usage of a hot tub is at a guests own risk and Lake District Lodge Holidays accepts no liability for anything which may happen to a guest as a direct result of using a hot tub.

This property offers the following short breaks:

  • Off-season
  • Christmas