“It is a great location and we have stayed at a different one in the past.”
Unfortunately, a few small problems with 13, Treetops. There was only one key which can be difficult if parties want to go out separately. The bath plug had no chain so had to use a knife to get it out of the bath each time we had a bath. No welcome pack or information. Problems with the TV connecting to internet. We did phone your office while we were there but didn't hear back. Apart from that, lovely stay and would book a different chalet next time.
Unfortunately, a few small problems with 13, Treetops. There was only one key which can be difficult if parties want to go out separately. The bath plug had no chain so had to use a knife to get it out of the bath each time we had a bath. No welcome pack or information. Problems with the TV connecting to internet. We did phone your office while we were there but didn't hear back. Apart from that, lovely stay and would book a different chalet next time.
Thank you for your feedback.
We take all comments on board.
We apologise that you did not hear back from the team.
Thank you
The Lake District Lodge Holidays Owner Relations Team
Property Owner