“The lodge was ok however the cleaning staff have let you down.”
I have taken pictures if you require them.
I understand the lodge accepts dogs, we took ours, french bulldog. When we arrived we had to sweep the floor, it was full of long black dog hair. We swept up three times, all long black dog hair. There was cobwebs in the bedrooms and kitchen, lots of dust on the skirting board in the bathroom. Black mould around the windows in the bedroom, black mould on the back of the bedroom curtains, the bathroom door in the ensuite is filthy and water damaged, the ensuite drain needs looking at as it overflows. If I wanted to be really picky the blinds need cleaning.
Had we known it was park of Park Dean we probably would not have booked as there was just two adults and no children. The restaurant was not very clean, the carpet hadn't been hooved the whole time we were there, 6 nights, we left a night early. The tables were sticky however three members of staff, Malcolm, Connor and Ellie were very nice and helpful. The ladies toilets had no hand soap in them for days, the gentleman's toilets were disgusting. We booked this as a chilled weekend because I have been through a year and a half of chemotherapy and my immune system is compromised, Park dean did not help in any way by being dirty!
