We are no longer accepting bookings for holidays arriving before 4th July 2020 and no travel to holiday accommodation is allowed

Coronavirus (Covid-19) Update & FAQs

Coronavirus (Covid-19) Update

Following the latest English government announcement, we will be in touch with any customers who are affected by the various stages for the easing of restrictions.

If you live in England or your booking is for a property in England before 12th April 2021

If you live in England or your booking is for a property in England before 12th April 2021, you may not be able to travel due to the National Lockdown in England, which came into force on Tuesday 5th January 2021.

Under the national lockdown, holiday travel is not permitted to, from or within England.

If your booking is affected you may either rearrange your booking to new dates, with no amendment fee; or receive a full cash refund* if preferred by emailing bookings@lakedistrictlodgeholidays.co.uk quoting your 5 digit booking reference number.

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If your booking is starts from 12th April 2021 –  16th May 2021

We have now emailed all customers with bookings with a start date from the 12th April up to and including 16th May 2021 to collect any additional information about their booking.  Single households or bubbles (if applicable) only, are legally permitted to travel during this period.

If your booking is affected you may either rearrange your booking to new dates, with no amendment fee; or receive a full cash refund* if preferred by emailing bookings@lakedistrictlodgeholidays.co.uk quoting your 5 digit booking reference number.

For both scenarios above where a refund is requested we will process refunds as quickly as possible. However due to the volume of affected bookings this may take up to 21 days from the date you submit your choice.

Please note:

We are only contacting people with at least 3 adults staying to make them aware that their booking may be affected by the revised rules for travel.

If your booking is for a single household (up to June 21st) then we will not be contacting you as the booking will be able to go ahead as planned (unless Government rules changes in the meantime).

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Our priority is bookings due to start before 17th May 2021. So we can assist these customers, please help by not getting in contact with us for bookings due to start from or after the 17th May 2021 at this stage.

Thank you once again for your understanding and patience, stay safe

*Please note that the cash refunds offered under this policy for rental charges are made by the Owner of the property and facilitated and offered by Lake District Lodge Holidays as an Agent on behalf of the Owners. Lake District Lodge Holidays is happy to make an ex gratia payment covering our commission and fees, as a gesture of goodwill and not because of any legal obligation to do so.


Last updated: 5th March 2021

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