“The lodge gave the impression of very basic box ticking, without much deeper thought.”
. for example, the knives & forks are plastic/metal so under normal pressure they bend making them unusable. The water pressure struggles, the main bedroom has a sleeping position with the hot tub within 3 feet and the boiler within 2, so noise is constant throughout the night (think van engine). Similarly with the white detectors, flashing a bright white light every 30 seconds throughout the night, its tortuous & requires eye masks. Also WiFi not included but the lodge has 3 routers dotted about, clearly available but not offered.. parkdean wifi kept kicking us off.
All in all, very grateful & we managed, had a lovely break but not likely to be back. The lodge needs some attention on the small touches, like a welcome pack about the facilities & hot tub etc.. how to minimise noise etc, dont run water when someone is in the shower etc. & new cutlery.. kitchen door handles need a good clean, there's lumpy residue on some of them.
Thank you for taking the time to leave your feedback.
We take all comments on board, and we will pass them on to the relevant teams to ensure that our high standards continue to be met.
Thank you- The Lake District Lodge Holidays Owner Relations Team
Property Owner