“We have been to the lakes several times and go every year in fact.”
I would have loved to have rebooked this lodge again and again due to its stunning views and hot tub position and recommend to friends/family/business associates who we know that stay at the lakes like us and are use to staying in nice/expensive accommodation but unfortunately just couldn’t recommend in its current state. It’s such a shame as the position to the lake with those views are truly lovely and it wouldn’t take a lot to restore the lodge to its former beauty. The lodge is ‘fine’ and is just really tired with certain things needing to be replaced to continue its current pricing level and wanting good reviews. I had read reviews about the cleanliness and was worried as this is something that’s a high priority on my list but to be honest I think the cleaners do the best they can in the circumstance, I didn’t feel that it was a cleanliness issue, in fact somethings just now need to be replaced as they have gone too far, such as the oven. The walls, skirting and door frames are marked quite a lot, especially in the master bedroom and so I think this gives the impression of it not being as clean as it could be and so it looks a bit knocked about. It needs repainting/glossing basically. The whole kitchen area needs replacing as the cupboard fronts have blown next to the oven and again it looks just at the end of its life and looking worse for wear. The coffee table needs replacing in the lounge as it has blistered in places and again just gives the impression of no-one really checking on the lodge and replacing things when needed and that such things being broken or not being replaced is okay for the paying guest. The headboard in the master bedroom is all frayed down the one side which gives a terrible impression when you walk into the room. The sofas and chairs in the lounge (and cushions) all need replacing as they don’t look that clean but again I think they are just very well used and over due for replacement now. I have stayed in a few luxury lodges and in my experience because everything is so nice and you are use to having nice things at home, you look after things the way you would at home and keep them to the standard they are at. But even when I got the vacuum out, it didn’t pick anything up and it also needed replacing/fixing and so it felt like I wouldn’t really make a difference and that you are lowering your standards to just keep things at the level they are at in the lodge. I could see that there have been things that have been done more recently and you can tell, the curtains, dinning room chairs and bathrooms all look to have not been long done. The bedding was lovely and clean and the beds very comfortable. Like I say such a shame because a super little business that a moderate investment to update the above and it would be back on track to get its previous comments/reviews. We would go back if it was to be refurbished in the areas I mentioned but not in it current condition unfortunately.
Thank you for your valued feedback. I have spoken to the owners they are sorry that you were disappointed with your stay at the lodge The Owners have read your comments and will be making some changes. We apologies for any inconvenience caused. We hope we can welcome you back to the Lake District.
Property Owner
