“We have stayed before and found it okay, this time my wife fully hoovered on ...”
We have stayed before and found it okay, this time my wife fully hoovered on arrival, the plugs in both utility and bath are not operational, I payed for premium internet and was unable to even get weather updates ( no internet service at all) No phone service at all, we left a day early because we could not get any hot water to wash or shower unless the central heating was on which left the lodge unbearably hot, we could not find any instructions for any appliances especially the TV ( 5 ...
We have stayed before and found it okay, this time my wife fully hoovered on arrival, the plugs in both utility and bath are not operational, I payed for premium internet and was unable to even get weather updates ( no internet service at all) No phone service at all, we left a day early because we could not get any hot water to wash or shower unless the central heating was on which left the lodge unbearably hot, we could not find any instructions for any appliances especially the TV ( 5 different remotes in a drawer)
Thanks
Steve
Thank you for taking the time to leave feedback.
We are sorry to hear that had to hoover on arrival, and of the issue that you experienced with the heating. We will pass on your comments to the lodges management services to look into this.
The internet is provided by the park, and is outside of our control.
We take all comments on board.
Thank you- The Lake District Lodge Holidays Owner Relations Team
Property Owner