“I booked and stayed at this lodge through Lakedistrict holidays.”
We found the park without difficulty, the setting / location itself is magnificent.
Upon arrival to the park we reported to reception where a friendly staff member gave us instructions, directions and general information.
The lodge on the whole was well presented (asides from some points raised below) and our experience was enjoyable. The sunken hot tub is a fantastic feature and adds to the enjoyment. The lodge is nicely decorated with a functional kitchen.
This was a dog friendly cabin, it was secure with a fence and gate there is ample room for dogs to play around the lodge however, there is also a dog field a couple of minutes walk from the lodge.
Windermere town is about a 15 minute drive from the park. Here you have supermarkets the biggest one being Booths, restaurants, coffee shops etc. You can also arrange cruises / boat excursions.
Now onto the negatives,
When we entered the lodge there was a TP Link router which despite all our efforts we could not connect to. As reception was closed by this time, we left it until the morning after to report it.
There was a different staff member who was not at all helpful. He said that the park did not keep passwords and would have to try and contact the lodge owner and to report back later. We done this and he said he tried to call them once and left a message as there was no answer. (He really did not care at all) This meant we had no WiFi for the duration of the stay other than the park hotspots which you are lucky if you get more than one page loaded on.
On the booking website, it said all towels are provided for the duration of the stay. However, this is not true, they do indeed provide one bath towel and one hand towel per guest, but they do not provide any for use of the hot tub.
In addition to this, considering you're asked to shower before and after every use of the hot tub, and I like I imagine many others shower after coming back from the muddy walks along the lakes, then another for my general daytime shower, that one towel becomes very wet and in need of a change. You are however, only provided with one towel for the duration of your stay.
The information provided in the manual conflicts vs the information given in the instruction email which can cause confusion. Also, there was a plastic wallet with a document inside which asked us to leave feedback and also, to fill out a form if there were any problems or faults. These documents were nowhere to be found in the lodge. There were however, some faults:
What did you enjoy most about your stay?
Park Location
What one experience (e.g attraction, walk, day out) would you recommend for our future guests?
Visit Windermere town.
- Mr Ryan Duddell, Nov 2017