“I will start with the positives which is the cabin is modern and the bathrooms were clean, but that is it.”
The lodge is very dark and in a cramped area on the park. There were lots of issues, the bathroom had an awful damp smell, so much so we couldn't use it. The windows inside and out were filthy, so couldn't open the blinds and look at the awful windows. The blinds in the main bedroom don't work, one fell off the wall and one won't open, a blind in the hall wouldn't open too. The fridge kept randomly making a very loud humming noise. One of the windows in the kitchen constantly had condensation (the window needs replacing) all the soft furnishings smelt dirty and of wet dogs. To top it all off the cleanliness was absolutely shocking!! The beds had not been changed but made and pretended to have been. The kitchen floor had only been hoovered and mopped in the middle, round the edges were dirty, so I had to sweep up. There were food splatters on the cupboard doors and various crockery dirty. The blind in the kitchen kept dropping out various black bits of dirt.
The outside area is also very grubby and not a nice space to sit out in.
I did contact the local office about the beds and they did come and change them and bring clean towels too, I didn't mention anything else at the time as I didn't want cleaners around in the evening of check in and they were just going to make excuses. I did have a phone call on the Sunday from the company and explained everything but as yet, I have heard nothing back(which is what I expected) I would not recommend this lodge unless it has a massive deep clean and all issues fixed.
Thank you for taking the time to make your review. It is only by contacting LDHL to make them aware of certain issues that they can be resolved.
Property Owner
