“I’ve stayed here 3 times before and I’m sorry to say I won’t be returning for a 4th visit.”
We were there for Christmas week and the lodge is very tired now and not up to standard. One of the sofa legs had been bodge repaired with offcuts of timber, whilst the other leg was literally bent and on its “last legs”. The main cupboard in the kitchen was full of tins of paint and DIY equipment, and previously this has been a cupboard available to use to store food due its location. The decking is a trip hazard as some of the boards are not flush and the front door was incredibly ...
We were there for Christmas week and the lodge is very tired now and not up to standard. One of the sofa legs had been bodge repaired with offcuts of timber, whilst the other leg was literally bent and on its “last legs”. The main cupboard in the kitchen was full of tins of paint and DIY equipment, and previously this has been a cupboard available to use to store food due its location. The decking is a trip hazard as some of the boards are not flush and the front door was incredibly difficult to lock from inside, which is a priority especially with a toddler in the lodge. The superking bed covers stank of foist, the pillows were old and the mattress on the right hand side had a huge big divet in it which creaked loudly every single time you turned in bed, so a good nights sleep is impossible. One of the wardrobes in the main bedroom was also full of property (high chair, old towels and throws, hoover, old ornaments, ‘fragile’ boxes) so again unable to use. This wouldn’t be such an issue for a short stay but when there for a week with suitcases full of clothes it’s really not acceptable. The cleanliness was also substandard, crumbs left in the kitchen from previous guests and food down the cupboard doors and I had to hoover as soon as we got in there as the floors were dirty. There is also no grill pan in the oven. We had an issue with a shower trap coming loose and the whole lodge smelling disgusting, but this was promptly sorted out via Sykes/booking agent within 24hours. The few positives were a well maintained hot tub which was clean and checked daily, and the Christmas decorations which were ready for our arrival on Christmas week.