“The lodge is in a lovely position on the site, tucked away, very quiet and nearby a wooded area so you can watch squirrels, deer and birds from the windows.”
First impressions of the lodge itself weren’t amazing, for the price we’d expected something a little less worn/dated and a little bit cleaner (something sticky on the light switch in the hall, something on the en suite door handle, doggy smelling dusty rug, cracked shower head in en suite that sprays upwards). However, the beds seemed clean and comfortable and the lodge had everything we needed including a few extras that are always helpful (iron and board, dishwasher etc). The WiFi is ...
First impressions of the lodge itself weren’t amazing, for the price we’d expected something a little less worn/dated and a little bit cleaner (something sticky on the light switch in the hall, something on the en suite door handle, doggy smelling dusty rug, cracked shower head in en suite that sprays upwards). However, the beds seemed clean and comfortable and the lodge had everything we needed including a few extras that are always helpful (iron and board, dishwasher etc). The WiFi is really good and we were able to stream with minimal buffering. We had an issue with the smoke alarm in the living room area beeping, I believe this has been commented on before by another guest. I think it may be time for a new one as the battery in it said 2015 on it and the alarm itself looked very old (yellowed plastic). The owner was lovely when we texted her about it and got the site staff to come fix it. Though the problem persisted and not wanting our holiday disturbed further we took it down (there were several other alarms around the lodge luckily). We did have a lovely, relaxing break and the lodge was nice enough, just not quite as nice as the pictures or price suggested.
We are so sorry that you were disappointed with some aspects of your stay. We are always keen to address any feedback and will certainly ensure any repairs and cleaning issues are sorted. If we had been made aware we could have sorted the problems straight away for you. It's good to know that you appreciated some of the extra items we include in the lodge, and that you managed to have a relaxing break.
Property Owner